1. Task-focused agents
Agents that handle a narrow, well-defined task: drafting replies, triaging support tickets, classifying enquiries, checking data, or updating records.
AI solutions
AI agents and workflows
that actually earn their keep.
We integrate AI into the day-to-day running of your organisation: task-focused agents that automate routine work, summarise information, support your team and help you make faster, better decisions.
What we offer
AI-powered workflows and business agents
We design and integrate AI where it has a clear job: answering specific questions, taking defined actions and supporting existing systems—not replacing the humans who make judgement calls.
2. AI-powered reporting
Turn raw data into narrative reports: sales summaries, event performance, staff survey insight, health & safety risk themes and more.
3. Integrated workflows
AI agents connected to your existing tools—ERP, booking systems, ticketing, surveys— so they slot into your day-to-day operations, not sit off to one side.
Use cases
Examples of AI in real organisations
These are the kinds of problems where AI makes a measurable difference without taking over your business.
Sales & enquiries
Use AI to summarise new enquiries, suggest next actions, draft follow-up emails and help sales teams prioritise their day inside systems like Elements ERP.
Customer support & tickets
Agents that classify tickets, propose likely answers from your knowledgebase and highlight urgent or unusual issues for humans to review.
Events & finance
AI-generated event summaries: ticket numbers, income, costs, attendance patterns and suggestions for next time—built on top of tools like treasuryApp.
Appointments & bookings
Appointment triage, pre-visit information gathering and follow-up suggestions for systems like We Are Open, so staff see better-prepared customers and fewer no-shows.
Surveys & staff voice
BlindReport already uses AI to generate summaries, consequences and actions from anonymous survey data. We can extend that model to your own feedback processes.
Internal operations assistants
Internal agents that help HR (policies, absence, basic queries), finance (invoice look-ups, coding suggestions) or operations (SOP reminders, checklists).
Approach
Practical, controlled AI—not experiments on your live business
We treat AI as a component in a system, not a magic black box. The emphasis is on clear scope, human oversight and safe integration.
Start with the process
We map your existing workflow and identify specific points where AI can help. If AI is not the right tool, we will say so.
Define the agent’s job
Each agent gets a clear, narrow responsibility and guardrails. That keeps behaviour predictable and measurable.
Human in the loop
For most business-critical processes, AI suggests and humans approve—or AI handles low-risk tasks while humans handle exceptions.
Project flow
How an AI project runs with Oxygen365
1. Discovery
Short workshop to understand your processes, data sources and pain points. We identify high-impact, low-risk candidates for AI.
2. Design
We design how the agent will behave, what inputs it uses, how it interacts with your systems and where human checks sit.
3. Pilot
We run a contained pilot on a subset of data or a small team, measure impact and adjust prompts, rules or workflows.
4. Roll-out
We integrate the agent into your live environment, align it with training and communication, and keep a close eye on the first few weeks.
5. Iterate
Once the basics are stable, we extend the agent’s responsibilities or add new use cases where it clearly adds value.
What AI will—and won’t—do for you
AI is powerful, but it is not a silver bullet. We are clear about both sides.
What it is good at
What it is not for
Not sure where to start with AI?
Start with a simple conversation. Tell us what takes up time in your day, and we’ll outline where AI can realistically help—and where it shouldn’t be used.