Bespoke development & AI

Tailor-made systems and AI workflows
for the way your business really works.

When off-the-shelf software only gets you 80% of the way there, bespoke development and AI-powered automation fill the gap. Oxygen365 designs systems—and now AI agents— around your actual processes, not the other way round.

Led by a Managing Director and developer with over a decade of experience solving real business problems with software.

Bespoke development

From messy processes to clear, repeatable systems

We specialise in taking real-world processes—sales, operations, events, finance, staff feedback—and turning them into joined-up systems that quietly run in the background. No drama, no jargon, just reliable software that fits.

Typical outcomes

  • Fewer manual steps, fewer errors, fewer surprises.
  • Clear responsibilities and “next actions” across your team.
  • Data in one place instead of scattered across tools and inboxes.
Why Oxygen365

Business first, then technology

Your project is not an IT experiment. It is a way to run your organisation better. Our work is led by real-world management experience as well as technical skill.

12+ years as an MD

We understand P&L, people, customers, cash flow and operations. The system must work for the business, not just for the codebase.

Hands-on development

You are not talking to a layer of “account managers”. The person you speak to is directly involved in architecture and implementation.

Proven product base

Our SaaS products—Elements ERP, GownApp, treasuryApp, We Are Open, BlindReport— grew out of bespoke work. Where possible, we build on these foundations to reduce cost and risk.

Problems we solve

Where bespoke makes sense

You do not need a giant “digital transformation” to see real gains. Often the most valuable work is in a focused area where generic tools fall short.

Enquiries to invoices

Custom sales and operations flows, where leads move through quoting, ordering and delivery with clear handovers and reminders.

Specialist order workflows

Non-standard products, multiple suppliers, long lead times, approvals and milestones (like the gown order process that led to GownApp).

Events and finance

Connecting ticket sales, QR-based access control and accounting entries so your reports reflect reality without manual reconciliation.

Appointments and bookings

Aligning online booking with your internal systems so capacity, staffing and follow-up communication all stay in step.

Surveys and staff voice

Bespoke survey logic, routing and reporting to give leaders an honest picture, tied into governance or compliance needs.

Reporting and insight

Turning raw data into dashboards or narrative reports that decision-makers actually use, instead of exporting to spreadsheets every time.

AI-powered workflows

AI agents that quietly do the boring work

AI is most useful when it has a clear job. We design task-focused agents and AI workflows that live inside your real processes—summarising, classifying, following up and suggesting next actions.

Automate routine tasks

Use AI to draft responses, classify enquiries, route tickets, summarise long emails and update your systems—without adding more admin.

Turn data into decisions

AI-generated reports and summaries for sales, events, surveys or operations, so you get the story and actions—not just another spreadsheet.

Support staff and customers

Task-specific agents for appointment triage, order status updates, internal HR or finance questions, or surfacing the right knowledge at the right time.

Examples in your world

  • AI follow-up suggestions for sales teams (Elements ERP).
  • AI-generated survey reports and actions (BlindReport).
  • AI summaries of event performance and ticket data (treasuryApp).
Process

A straightforward, guided project approach

1. Discovery

We map the real process: who does what, where it breaks, what is duplicated and what outcomes matter most.

2. Design

You get a clear outline of the proposed flow, data points and touch-points with your existing systems. We focus on the smallest useful version first.

3. Build & refine

We build iteratively, show you working screens early and refine based on how your team actually uses the system.

4. Launch

We help with roll-out, light training and any data migration required, keeping disruption as low as possible.

5. Support & evolution

After go-live we stay available for tweaks, enhancements and new phases as your business evolves.

Have a process that “almost works” but needs to grow up?

Tell us what is clunky, manual or error-prone today. We’ll give you a clear view of whether bespoke development, AI, or a mix of both is the right answer—and what a sensible first phase looks like.